Privacy Policy
Effective Date: 21st January 2026
At The Care Point Clinic and Diagnostic Centre, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website www.thecarepointclinic.com or use our healthcare and diagnostic services.
By using our website or services, you agree to the terms described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information to provide better healthcare services:
Personal Information
- Name
- Phone number
- Email address
- Address
- Age and gender (if provided)
Medical & Health Information
- Diagnostic test details
- Appointment-related information
- Medical history shared for consultation or treatment
Website Usage Information
- IP address
- Browser type
- Pages visited on our website
We collect only necessary information required to provide medical care and improve our services.
2. How We Use Your Information
Your information is used strictly for healthcare and service-related purposes, including:
- Booking appointments and diagnostic tests
- Providing medical consultations and reports
- Communicating important health-related updates
- Responding to your queries and requests
- Improving our website and patient experience
We do not sell, rent, or trade your personal information to third parties.
3. Medical Data Confidentiality
All medical and diagnostic information is treated as strictly confidential.
✔ Access is limited to authorized medical professionals
✔ Reports are shared only with patients or authorized persons
✔ We follow ethical medical practices to protect patient privacy
4. Data Protection & Security
We take appropriate technical and administrative measures to safeguard your information against:
- Unauthorized access
- Data loss
- Misuse or disclosure
Our systems are designed to ensure data accuracy, integrity, and security.
5. Cookies & Website Tracking
Our website may use cookies to improve user experience, such as:
- Understanding website traffic
- Enhancing website functionality
Cookies do not collect personal or medical information. You can disable cookies through your browser settings if you prefer.
6. Third-Party Links
Our website may contain links to third-party websites for informational purposes.
We are not responsible for the privacy practices or content of those external websites.
We encourage users to review their privacy policies separately.
7. Your Rights
You have the right to:
- Request access to your personal information
- Ask for correction of inaccurate details
- Request deletion of non-medical personal data (subject to legal and medical record requirements)
To exercise these rights, please contact us using the details below.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal, medical, or operational requirements.
Any updates will be posted on this page with a revised effective date.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your data, please contact us:
The Care Point Clinic and Diagnostic Centre
📍 Ranisayar Paschim Par,
Beside Priyobala Nurshing Home,
Burdwan – 713101, West Bengal, India
📞 Contact Numbers:
+91 94340 15586
+91 8001768725
+91 7001454340
📧 Email: info@thecarepointclinic.com
🌐 Website: www.thecarepointclinic.com
Your Trust Matters to Us
We are committed to protecting your privacy and maintaining the highest standards of ethical, transparent, and patient-first healthcare.